Everything I Want in Customer Service Happened Here

It may be weeks past November, but let me say this. I’m thankful for Amazon. I ordered two sweaters on the same day. Both were scheduled for delivery two days later, on the Wednesday before Thanksgiving. One was left inside my condo building (standard procedure) as promised, but the other one didn’t show. I did…

Looking forward to 2014!

Every year, I like to think of my trip to PRINT/Graph Expo as a preview of what the coming year will bring. This year, we asked Madison Advisors to jot down their notes about what PRINT indicates will be big in 2014. Here is what they offered: According to Madison Advisors, expect to see growth…

Improve Your Marketing for 2014

Happy holidays Digital Nirvana readers! To help get you started and to welcome the New Year, I have a special gift for you all below. As 2014 is rapidly approaching, all companies are getting ready to start fresh with a new plan for the New Year. Is improving your company’s marketing efforts a major part…

QR Code that Works!

In contrast to QR Codes that take you nowhere and that legitimately draw the disdain of the QR-skeptical, I ran across a great use for QR Codes that, even if you aren’t going to use them on beverage labels, might spark some ideas for your clients. I recently was intrigued by a package of Angry…